Patient Records & Complaints
Patient Medical Records & Complaint Information
Access to Your Medical Records
Allen Orthotics & Prosthetics, Inc. respects your right to access your health care records.
Patients, parents, legal guardians, or other legally authorized representatives may request copies of a patient's medical records from Allen Orthotics & Prosthetics.
How to Request Medical Records
To request your medical records, please contact Allen Orthotics & Prosthetics and provide a written request that includes the following information:
- Patient's full name
- Patient's date of birth
- A description of the records being requested
- Approximate dates of service, if known
- The location where the patient received services (Midland or Odessa)
- Your current contact information
Identification and/or documentation establishing legal authority to obtain the records may be required when a request is made by someone other than the patient.
Medical record requests may be submitted to:
Allen Orthotics & Prosthetics, Inc.
3001 W. Illinois Ave., Suite 7A
Midland, TX 79701
Phone: (432) 683-3788
Your Rights Regarding Health Care Records
Texas law provides certain rights regarding privacy of and access to health care records (Texas Health & Safety Code, Chapter 181, Medical Records Privacy). To file a consumer complaint alleging a violation of your privacy rights regarding protected health information, contact the Texas Office of the Attorney General, Consumer Protection Division.
Texas Attorney General – Consumer Protection
Texas Department of Licensing and Regulation
Report suspected violations of statutes or rules enforced by the Texas Department of Licensing and Regulation by contacting the Department or calling (800) 803-9202.
Texas Department of Licensing and Regulation
P.O. Box 12157
Austin, TX 78711
Phone: (800) 803-9202
Phone: (512) 463-6599